CompTIA A+ 220-801 Practice Exam Question 15
Where would you go to start, stop, or restart services?
A. Computer Management
B. Task Manager
C. Performance Monitor
D. MMC
Answers: B
Explanations
The PC air intakes are probably clogged with cement dust. This will stop fresh, cool air from entering the PC and cause the CPU to overheat. That’s why the system won’t reboot immediately because the CPU needs some time to cool down. You should install a filter in front of the PC air intake and instruct the customer to clean the filter often. While you are working on the computer, you should clean out the inside of the system and vacuum out the exhaust of the power supply (without opening the power supply of course). If the PC had a virus, that might cause it to lock up or shut down, but you would be able to reboot the computer right away. Plus, there would probably be other indicators of a virus. The CPU heat sink could be an issue and could cause the same results, but it is less likely. Companies often buy computers from popular manufacturers such as Dell and HP; these computer manufacturers spend a lot of time designing their heat sink/fan combinations to work with the CPU. If the power supply was underrated, it would cause intermittent shutdowns, but not lockups. Nothing in the scenario would lead you to believe that the computer uses so many powerful components as to make the power supply underrated.
Where would you go to start, stop, or restart services?
A. Computer Management
B. Task Manager
C. Performance Monitor
D. MMC
Answers: B
Explanations
The PC air intakes are probably clogged with cement dust. This will stop fresh, cool air from entering the PC and cause the CPU to overheat. That’s why the system won’t reboot immediately because the CPU needs some time to cool down. You should install a filter in front of the PC air intake and instruct the customer to clean the filter often. While you are working on the computer, you should clean out the inside of the system and vacuum out the exhaust of the power supply (without opening the power supply of course). If the PC had a virus, that might cause it to lock up or shut down, but you would be able to reboot the computer right away. Plus, there would probably be other indicators of a virus. The CPU heat sink could be an issue and could cause the same results, but it is less likely. Companies often buy computers from popular manufacturers such as Dell and HP; these computer manufacturers spend a lot of time designing their heat sink/fan combinations to work with the CPU. If the power supply was underrated, it would cause intermittent shutdowns, but not lockups. Nothing in the scenario would lead you to believe that the computer uses so many powerful components as to make the power supply underrated.
